Providence Animal Hospital is locally operated as a proud member of the PetVet Care Centers Network.
Current Job Openings
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Essential Functions:
- Provides excellent customer service in-person, over the phone, and during high-stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
- Assists with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Assists with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications:
- High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
- Required experience in customer service, phone experience, and animal knowledge
- Preferably with experience on animal vaccination protocols and terminology
- Preferably with experience on scheduling
- Knowledge of clerical procedures and ability to organize files and records
- Accurate cash handling and cashiering abilities
- Strong multitasking skills with attention to detail
- Flexibility in scheduling, including weekends and holidays
- Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Schedule:
- Full-Time, Day shift
- Monday through Friday and every other Saturday
At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
The RISE Mentorship Program is a year-long immersive experience designed to support new veterinary graduates as they transition from an academic setting and into the “real world” of clinical practice. RISE Centers pair new graduate veterinarians with experienced mentors to provide hands-on learning, real-time case management, and professional development. Participants also join a nationwide cohort of peers, building a supportive network that lasts well beyond the program.
Who is this program for?
- New veterinary graduates who are eager to practice high-quality medicine and grow their clinical skills in a supportive, real-world setting.
- Candidates interested in working in General Practice (GP), Emergency (ER), or Mixed Animal Practices, depending on location availability.
What does this program offer?
- Full-Time employment in a RISE Center with hands-on mentorship, while slowly transitioning to independently managing a caseload.
- Dual Mentorship Model: On-site support from a "home hospital" mentor and centralized guidance from the national mentorship team.
- Competitive Compensation: Salary tailored to the specific hospital and regions budget.
Comprehensive Benefits Package includes:
- Full-time employee benefits
- Competitive Sign-on bonus
- Relocation assistance available
- Ask about our training assistance bonus
- CE reimbursement allowance and paid PTO days for CE events
Where will this take place?
- Nationwide! We have hospitals across the country to meet your geographical preferences.
When does this program start?
- We have flexibility for you to start when it works best for you!
Center Details:
- Our hospital boosts family-friendly, flexible scheduling that supports true work-life harmony with a skilled, collaborative team in a positive, engaging culture.
- Come grow your career in Charlotte, a city that combines a dynamic job market with an exceptional quality of life. As a major hub for finance, technology, healthcare, and manufacturing, it offers a diverse range of professional opportunities for talented individuals. The city boasts a low cost of living compared to other major urban centers, allowing you to enjoy all the perks of city life without the high price tag. Charlotte is a vibrant and welcoming community with a thriving culinary scene, professional sports, and an abundance of outdoor activities.
- Starting Salary $110,000 plus Pro-Sal bonus
Why PetVet?
Our RISE program is designed to help early-career professionals take the first step in their veterinary journey—with opportunities to build hands-on experience, deepen their knowledge, and be part of a team that truly cares. Participants also gain exposure to our growing continuing education (CE) program, supporting long-term growth and development across clinical and leadership pathways.
At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Providence Animal Hospital is seeking an experienced Veterinarian to join our amazing team in Charlotte! Relief shifts also available with flexible scheduling!
Our hospital is equipped with everything you need to provide comprehensive, high-quality care to our loyal client base including skilled support staff & experienced leadership team. We are able to complement our treatment plans with ultrasonography and advanced surgery through our partnership with mobile specialists.
HOSPITAL HIGHLIGHTS:
- Comfortable & Cozy Atmosphere
- In-House Diagnostics Laboratory
- Digital Radiology
- On-Site Pharmacy
- Dental Radiology
- Well Equipped Surgical Suite
- Multi parameter monitoring
- Surgical Lasers
What can we offer candidates?
- Base salary starting at $130,000+
- Pro-Sal production bonus
- Sign On & Retention incentives
- Family Friendly Flexible Schedule
- Skilled staff in a collaborative team
- Great culture & team dynamic
- Full time benefits
- Relocation assistance
At Providence, we take the health and well-being of our employees seriously, offering flexible working conditions and encouraging a well-rounded work/life balance. We offer a great compensation package, including a competitive salary, health insurance, 401K, PTO, AVMA PLIT, generous CE allowance, additional PTO for CE, and reimbursement for membership and license fees.
If this sounds like a team you want to be a part of, please email your resume to Leslie Lynette, RVT, CVPM at LLynette@petvetcarecenters.com or apply at https://www.petvetcareers.com/.
At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
- Provide compassionate care to all patients
- Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
- Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
- Calm and soothe anxious patients
- Assist doctors and technicians with the administration of medications or with patient restraint
- Perform laboratory tests and take radiographs
- Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc.
- Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
- Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
- Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
- Educate clients about insurance, wellness, and medicinal plans
- Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
- Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
- Adhere to the hospital's safety and wellness regulations
- Understand and carry out oral and written directions
- Maintain accurate medical records
- Show up for work regularly; full-time presence at work is essential for every shift
- Promote hospital products and services and support the organization
- Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
- Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.)
- High school diploma or equivalent
- Relevant experience in a veterinary environment successfully performing all of the duties of this position
- Experience in blood draws, knowledge of vaccines, and animal restraint required
- Preferably with experience in catheterization, anesthesia monitoring and setup
- Vet Tech (VTNE) Certification preferred
- Experience with surgical monitoring, radiology, dental prophylaxis, and client education preferred
- May consider an equivalent combination of education, certification, training, and/or experience
- Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement.
- Ability to restrain animals, fill prescriptions, and monitor sedation procedures
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors
- Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital.
- Must be flexible with scheduling and able to work some weekends and holidays
- Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
- This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling
- Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)
At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
Why Consider Our Charlotte Hospital?
At Providence Animal Hospital, our team members all share the same passion for making and keeping animals healthy.
Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.
We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.
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We invite you to explore your veterinary career options with Providence Animal Hospital, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.- Providence Animal Hospital Team